It will come as no surprise to hospitality staff, things have a way of miraculously disappearing from hotel rooms when guests check out.
Some of those things are factored into the room price, others may result in surprise surcharges for guests when they leave.
Items factored into a room rate can be great promotional tools, as well as being key to making a guest feel at ease during their stay.
Items that make perfect guest mementoes
Things not up for grabs
Typically, if your hotel tray remains barely used it’s a sign that you aren’t meeting your guest’s needs. Leaving it less likely that guests will revisit and more likely to try and bridge the gap between value and satisfaction during their stay. I.e. bundling some pillows in their suitcase!
Hotel trays have some great replenishment options available to boost your hospitality tray rating!
Covering all aspects of in-room hot beverages, such as tea, coffee, hot chocolate and moorish biscuits. For the ultimate upgrade we recommend growing the value of your room with a coffee pod machine. Ideal for all guest types, but particularly those keen on investing in repeat stays.
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