Celebrating tourism to boost guest satisfaction

Celebrating Tourism: Elevate Your Hotel Guests’ Experience Hotel guest reviews can provide valuable feedback to hoteliers about their complimentary in-room tea and coffee supplies. As we commemorate Tourism Day, it’s the perfect time for hotel establishments to focus on enhancing their guests’ stays and creating those unforgettable experiences. Here are some key strategies to help […]
Will I get charged if I take the coffee/tea in my room in hotels?

Are there hidden fees lurking in your hotel room? Guests don’t appreciate hidden costing When guests check in you need to be upfront about any non-inclusive services they might find in their room. Whether that’s a mini bar or hot beverages in their room, they want to know if there are any hidden fees. With […]
What can’t hotel guests live without?: Hotel Amenities Edition

What can’t hotel guests live without?: Hotel Amenities edition Are you utilising all the tools in your toolkit? The days of simply meeting hotel guests expectations are over. Now we have to exceed and over deliver to offer the wow factor. These 3 tools can help harness the potential of glowing guest reviews. Guests travelling […]
Steaming Ahead: Modernising Hotel Tea and Coffee

Steaming Ahead:Challenges of Modernising Hotel Tea and Coffee Trays in Hotels Hoteliers are faced with many obstacles when attempting to modernise hotel tea and room amenities. We looked a little deeper into ways these changes could be streamlined with minimal disruption to guests and hotel teams! Meeting customer expectations: Guests have high expectations when […]
What are hotel guest demands?

Ready to talk hotel guest demands? Here are three reasons why your hotel guests demand and appreciate consistency in their tea and coffee: Familiarity and comfort – Many hotel guests find comfort in the familiar, especially when they’re away from home. By offering consistent tea and coffee options, guests can feel more at ease […]
What makes a perfect hotel stay?

What makes a perfect hotel stay? As your guest steps into their hotel room, they can’t help but feel a sense of excitement. The plush bedding, the elegant decor, and the stunning view all beckoning them to stay a little longer. But what really catches their eye is the tea and coffee supplies waiting for […]
What Are Guests Saying About Your Hotel Tea and Coffee?

Hotel Guest Reviews provide valuable feedback Hotel guest reviews can provide valuable feedback to hoteliers about their complimentary in-room tea and coffee supplies. Here are some insights that hoteliers can glean from guest reviews: Quality of tea and coffee: Guests comment on the quality of the tea and coffee provided in their rooms. You can […]
Why it’s Easier to Succeed and Outshine: Hotel Vs Airbnb

Why it’s Easier to Succeed and Outshine Airbnb Rising overheads and competition from Airbnb can be the perfect storm for Hotels. In light of this many in the industry are looking to strip their “add-on” services right back to nothing in an attempt to recoup some of these growing costs. Removing optional turn down services, […]
Why Is Hotel Coffee Bad?

Why is Hotel Coffee so bad? Is hotel coffee bad, really? People often have polarising views on Hotel Coffee. It’s either avoided at all costs, after an epidemic of awful hotel coffee. Or, the highlight of their in-room freebies, becoming a cheeky stowaway upon checkout! There doesn’t appear to be any middle ground in the court […]
2023 Hotel Guest Bingo!

3 Types of Guests for 2023 Are you guest ready for 2023? After the past few years, tourists are eager to get out there and explore everything you have to offer! Expect to see the full range of Domestic and International travellers this year! The Meaningful Travellers This bunch are eager to travel after cautiously […]